Even though we are a full service web development firm that has been in business for more than a decade, recently we have decided to focus a substantial portion of our business on a consulting service to help potential clients through the development process and allow them to avoid the excessive pitfalls that plague our industry today.
It's sad to say that nearly half the people we used to talk to about websites were coming to us after a failed attempt at working with another firm. After years of having this happen we began to realize that the biggest reason for these failures was that the clients were walking into their projects unprepared and it almost always resulted in misunderstandings between client and developer.
Picture this case (and I'm sure it's something EVERY development firm has experienced at least once before!) A client comes to you and asks to have a website developed. They’re looking to sell their product online and, so, they say "I'd like an e-commerce website to sell my product(s) online". To the client, that's all you need to know and, therefore, after asking a few basic questions the project starts. Half way through the project you show the client an update and they say "where is..." and start listing things they ASSUMED would be in the site, probably because they've seen it in other e-commerce websites (most likely amazon and ebay…). Suddenly, the developer is faced with additional work that they weren't expecting, and have two choices: either they "eat it" and the client stays happy (providing the project stays on schedule), in which case the developer loses money, or you charge the client extra for the work, and the client gets upset thinking you're taking advantage of them (to say the least).
We bring in an analytical and systematic approach to technology consulting, design, technology architecture formulation and application of technology to create real business value to your business. Our consulting services are centered on helping firms in understanding the link between business processes and the technologies. Our global delivery services model combines business process management, data analytics to your IT infrastructure and creates a smoother flow of operations through utilization of optimized processes and resources. This enables you to optimize their IT operations, and improve organizational performance and investments.
Our business intelligence advisors analyze drill down performance metrics to extend solutions that adds true value to your business combined with strong domain expertise and process optimization skills, our consulting practice aligns your business and technology requirements through our services.
We help define and deliver mission-critical IT services, cost effectively, when and where they are needed, specifically to support your business goals. The quality of these services are constantly monitored to ensure business continuity and customer satisfaction for businesses and government agencies alike.
To find out how our consulting and support services can help your business,
contact us now!
