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Privacy Policy
Purpose of Privacy Policy
Zallas is committed to maintaining the privacy of all individuals who access our web site, who become Members of Zallas, who bear any of the Zallas Seals, and who participate in our Dispute Resolution process. As part of the normal operation of our site we collect and, in some cases, disclose information about you. This Privacy Policy describes the information we collect about you and what may happen to that information.
Zallas is an organization dedicated to building trust in the Internet by having member organizations such as Zallas disclose information practices. This document discloses the privacy practices for www.zallas.com. When you visit a Web site displaying the Zallas Seal, you can expect to be notified of:
- What personally identifiable information of yours is collected;
- What organization is collecting the information;
- How the information is used;
- With whom the information may be shared;
- What choices are available to you regarding collection, use and distribution of the information;
- What kind of security procedures are in place to protect the loss, misuse or alteration of information under Zallas's control; and
- How you can correct any inaccuracies in the information.
Questions regarding this statement should be directed to Zallas by sending email to privacy@zallas.com A Special Note About Children.
Children are not eligible to use our services and we ask that minors do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parents or guardians.
Information We Collect.
n various forms -- the online Seal Application Process form, Licensed Pharmacy Program, User Registration form, the Problem Submission form and the Response form -- we may collect information from you as follows: Public Seal Information (Some or all of this information will be displayed on your Seal, and may also be disclosed to buyers who have been involved in a transaction with you.) For individuals - first name, last name, email address, marketplace user ID, address, daytime telephone number, applicable license number. For companies - company name, address, years in business, email address, applicable license number, marketplace user ID, Key Customer Service Contact's name, address and telephone number. You will also be able to select whether or not some information, such as your address and daytime telephone number are displayed on the Seal. Private Member Information (information which we may collect for Seal Application processing) For individuals - telephone number, sales revenue, fax number, web address, credit card number and payment details, date of birth, social security number; For companies - sales revenue, fax number, DUNS number, business references.
A Special Note About Children.
Children are not eligible to use our services and we ask that minors do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parents or guardians.
Tracking
There are two ways to maintain user experience throughout a "transaction" on Zallas's site. One is by identifying a user by their IP address, and the other is by setting a cookie. Since some users use proxy services to access the Internet (and do not have a fixed IP address), Zallas uses cookies for all users. To enhance the dispute resolution experience and training of mediators, Zallas tracks information, including details of the case, the transaction, the problem, communications that a user had with the other party and with the Zallas Mediator. In order to help us improve the site user experience you agree that we may use personally identifiable information about you to, analyze site usage, improve our content and product offerings, and customize our site’s content, layout and services. We also track how users navigate the site by assigning cookies to site visitors. This data is NOT connected with user registration and hence, is NOT PERSONALLY IDENTIFIABLE. This means that while we know how many people have visited a particular page on the site, we do not know WHO these people are.. If you reject all cookies, you will not be able to use Zallas's services that require you to "sign in" or "register." However, you can still use Zallas to obtain general information. Zallas cookies are inactive once a user leaves our site. If you are still uncomfortable with the Zallas cookies, you can always delete and/or disable your cookies after your Zallas session is over.
Control of Your Password.
You may not disclose your password to any third parties or share it with any third parties. If, despite the foregoing, you lose control of your password, you may lose substantial control over your personally identifiable information. Therefore, if your password has been compromised for any reason, you should immediately change your password from the home page (www.zallas.com). Zallas Seal Program Members may change their membership passwords and other personal identification information by contacting Member Services at memberservices@zallas.com
Third Party Collectors of Information.
Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether to the respondent of the dispute, or to the marketplace wherein the dispute arose, different rules may apply to their use or disclosure of the personal information you disclose to them. Since Zallas does not control the confidentiality policies of third parties, you are subject to the confidentiality customs and policies of that third party.
Security.
Zallas uses industry standard efforts to safeguard the confidentiality of your personal identifiable information, such as encryption and Secure Socket Layers. Zallas has security measures in place to protect the loss, misuse, or alteration of any information under our control. However, "perfect security" does not exist on the Internet.
Confidentiality of Dispute Resolution Process.
Zallas is committed to maintaining confidentiality within the Dispute Resolution process. As described above, Zallas will collect and track information about you, the Case, the Dispute Resolution process, the settlement agreement (if any), and your Dispute Resolution behavior. We will retain this information in the strictest confidence, except as otherwise described above. If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have the choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our confidentiality practices that affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our confidentiality practices.
Links to Other Sites.
This website contains links to other web sites. Please note that when you click on one of these links, you are being redirected to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.
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